Sugar Sands Inn & Suites Room Rental Policies

We want you to enjoy your stay at our premier Panama City Beach Resort. The staff at Sugar Sands Inn & Suites want you to have a fun and safe vacation. Please read our rental policies before making a reservation with us. If you have a question, comment or concern, don’t hesitate to contact us directly. We are more than happy to assist you. We hope you choose to stay with us during your Panama City Beach vacation.

Rooms are held by paid advance deposit. Payment may be made by check, money order or credit card. Deposits paid by credit card will be processed at the time the reservation is made. A deposit of one night’s rent must be received 7 days from the date the original reservation is made.

The use of personal checks is restricted to initial deposit only. Upon check-in the balance for the entire stay is due. The balance can be paid by cash, travelers checks, or credit cards unless prior arrangements have been made.

* Anyone under the age of 25 please call to check our reservation age policy.

Check-in is after 3:00pm. Check-out is 10:00am. Check-outs after 10:00am will be charged for an extra day.

No refunds for early checkout. There are no refunds for early departures. If you are unable to honor your reservations for any reason after arrival, your Pre-Paid one night deposit will be forfeited.

In order to receive a refund, we must receive your cancellation 10 days prior to arrival date. A $20 service charge will be applied. (A 14-day notice is required for Floor Plan A and Sugar Shacks.) A security deposit may be required at our discretion.

No pets.

All rooms are Non-Smoking.

We guarantee room type, but not room number or floor. A minimum stay may be required.

If you have a question, please contact us or give us a call at (800) 367-9221, as we will be more than happy to assist you. Thank you for choosing Sugar Sands Inn & Suites.